Insurance and TPA claims
- Add each insurance company or TPA you work with as a payer, with its coverage.
- On the invoice, the share the payer covers and the patient's share are split.
- Ask for a pre-approval when the payer needs one, with the UCAF (medical) or DCAF (dental) form.
- Gather the visits to claim into a claim batch and send it.
- When the payer pays, record the remittance; what is still outstanding stays visible.